Improve on-site service efficiency with comprehensive digital management
On-Site/Home Service One-Stop Solution
Applicable to 8 Major Home Service Industries
Housekeeping
Cleaning, nanny, maternity nurse, childcare services
Beauty & Hair
On-site beauty, hair, makeup, skincare services
Repair Services
Appliance, plumbing, electrical repair services
Health & Care
Home nursing, physiotherapy, rehabilitation care
Food Delivery
Premium dining, custom catering home delivery
Moving & Logistics
Small moves, freight, pickup and delivery services
Pet Services
Pet grooming, pet sitting, pet training services
Education & Training
Home tutoring, skill training, music lessons
Industry Pain Points & Solutions
Chaotic Appointment Management
Customers book services through multiple channels (phone, WeChat, mini-programs), leading to inconsistent information, booking conflicts or omissions, resulting in chaotic service arrangements and poor customer experience.
High Customer Churn Rate
Poor customer experience or inadequate service leads to high customer churn rate, making it difficult for business to grow steadily.
Improper Staff Scheduling
Manual scheduling of service staff is time-consuming and error-prone, leading to delayed service response, low efficiency, and long customer wait times.
Core Features of Home Service Solution
Multi-City Agent Management
Flexible multi-city agent management to expand your market
Merchants can flexibly create provincial and city-level agents based on market demand. Agents can develop their own technician teams and earn revenue through order commissions.
- •Flexible Layout:Support provincial and city-level agent management to help merchants expand flexibly.
- •Automated Settlement:System automatically calculates and settles agent commissions, ensuring efficient and accurate financial processes.
- •Team Management:Agents can conveniently manage technician teams, orders and revenue data in the system.
In-Store Appointment Service
Not just home service, but also in-store service
Quickly create and manage multiple stores. Customers can book in-store services through mini-programs, technicians prepare in advance to enhance customer experience.
- •Easy Management:One-stop management of multiple store information, easily handle business expansion.
- •Optimize Experience:Through the booking system, reduce customer wait time and improve in-store service quality.
- •Technician Scheduling:Technicians can prepare in advance based on booking information, ensuring professional and punctual service.
Distribution Network
Build a distribution model to incentivize promotion
Through distribution networks, merchants can quickly expand business coverage. The system uses a one-level distribution model where distributors earn commissions by promoting services.
- •Expand Market:Through distribution model, quickly increase brand awareness and market share.
- •Incentive Mechanism:Flexibly set commission rates and levels to motivate distributors to actively promote.
- •Data Transparency:Distributors can view promotion data and earnings anytime, increasing promotion motivation.
Flexible Order Grabbing
Smart order grabbing system to improve service response
The order grabbing system allows technicians to proactively choose suitable orders, improving service efficiency and response speed.
- •Faster Response:Technicians grab orders independently, reducing order wait time and improving customer satisfaction.
- •Flexible Acceptance:Technicians choose orders based on their schedule and skills, improving work efficiency.
- •Order Transparency:Both customers and technicians can view order status in real-time, ensuring smooth service process.
Industry Success Stories
Housekeeping Industry
After using the system, a housekeeping company reduced booking errors, improved on-time service rate, and ultimately increased customer satisfaction by 30%.
Beauty Home Service
Through automated dispatch, a beauty company reduced service response time by 50% and improved employee utilization by 20%.
Pet Home Service
A pet company using real-time location tracking significantly reduced staff idle time, improved service efficiency, and increased customer repurchase rate by 15%.